You can contact us by phone 010-085 999 (only from Finland, monday to friday from 8 am to 4 pm) or by email support( at ) We can also offer help via remote support. Please click on of the buttons below on request.

Emergency support (24/7)

Nets Lane/Desk/Move and Npay/Poplapay Castles payment terminals:
Tel. 010-804040 Instructions for calling!
Check your business ID and payment terminal model and ID before you call.

For matters other than payment terminals, you can try the chat 24/7 service, which you can find at the bottom of the page. Also in English.


Remote support 1 Remote support 2 Remote support 3 Remote support 4